KU 99 – Privacy Policy

KU 99 (referred to as "we" or "the platform") is a trusted online gaming and betting platform in Bangladesh. This Privacy Policy explains what information we collect when you use KU 99, why we collect it, and how we keep it secure. By accessing the platform or creating an account, you agree to this Privacy Policy.

We understand that users in Bangladesh are careful about their personal information, and rightly so. That's why this Privacy Policy is written in plain language, so every point is easy to understand.

KU 99 collects various types of information to provide you with our services and ensure your security. This information falls into three main categories: what you provide directly, data collected automatically, and information received from third parties.

Collecting or processing data from minors is strictly against our policy. KU 99 provides services exclusively to users aged 18 and above.

KU 99 uses the data it collects solely for specific, legitimate purposes. We never use your information for anything unnecessary.

• For account creation, verification, and management.
• For processing deposits, withdrawals, and financial transactions.
• For fraud detection and Anti-Money Laundering (AML) compliance.
• For providing customer support and resolving issues.
• For responsible gaming monitoring and protection.
• For improving platform security and performance.
• To send you promotional offers and bonuses with your consent.
• For meeting legal and regulatory obligations.

KU 99 does not sell or rent your personal data to third parties. In certain limited circumstances, some data may be shared — always in the interest of delivering our services or meeting legal obligations.

• Payment Processors: Necessary financial information is shared with payment gateway providers to process deposits and withdrawals.
• Technology Partners: Limited information may be shared with game software providers for platform operation purposes.
• Legal Authorities: Providing information in response to a court order or lawful government request is a legal obligation.
• Fraud Prevention Organizations: Your information may be verified with authorized agencies for fraud detection purposes.

KU 99 uses industry-standard technology and practices to protect your data. Our security measures are continuously updated to guard against the latest threats.

• 256-bit SSL/TLS encryption on all data transfers.
• Passwords are stored using bcrypt hashing — no one can view your password in plain text.
• Two-factor authentication (2FA) is available on all accounts.
• Regular security audits and vulnerability assessments.
• Automatic alerts for suspicious login attempts.
• Staff access to data is limited to the minimum required.

Despite our best efforts to protect your data, no organization can guarantee absolute security on the internet. You should also stay vigilant — use a strong password and never share your login credentials with anyone.

KU 99's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve the platform's functionality.

• Essential Cookies: Essential for login sessions and security — cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytical Cookies: For analyzing platform usage patterns — data is anonymized.
• Security Cookies: To detect and prevent fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the availability of certain platform features.

KU 99 believes every user should have full control over their own data. We therefore extend the following rights to all users.

How long KU 99 retains your data depends on the type of data and applicable legal requirements. We never store information longer than necessary.

• All account data is retained for as long as the account remains active.
• Financial transaction records are generally retained for 5 years after account closure (legal obligation).
• KYC documents may be retained for 3 to 5 years after account closure.
• Marketing data is deleted immediately upon opt-out.
• Gaming logs and activity data are generally retained for up to 2 years.

This Privacy Policy may be updated from time to time. For significant changes, a notice will be posted on the platform. The latest version will always be available on this page.

If you have any questions or concerns about this Privacy Policy, don't hesitate to get in touch. Your privacy genuinely matters to us, and we always operate with full transparency.